Frequently Asked Questions about Managing User Access

What is the difference between a user and an employee?

An "employee" is a person whose time and attendance information is recorded in ezLaborManager. An employee cannot access ezLaborManager unless he/she has a Login Status of Access Granted.

A "user" is an employee who has been given access by an administrator. A user can access the application to clock in and out, view benefit information, and perform other tasks. A user accesses ezLaborManager by entering a user ID and password.
Why can't I access the Emulation and Pay Cycle Access menu items on the Access Details bar?

The Emulation and Pay Cycle Access menu items are only available when you are viewing the access details of a user who meets one or both of the following conditions: the Administrator check box is selected and the ADMIN user role is assigned for the user (both on the Employees page), or the Is Supervisor check box is selected for the user in his or her employee record.
If I make a user's Login Status Access Denied, is the user's information deleted?

No. An access denied user's data is not deleted from the ezLaborManager database. The access denied status only prevents the user from accessing the application. The user's login status can be changed back to Granted at any time.
I’m a payroll administrator and I need to see records for all my company’s employees, not just those in the security groups I am assigned to. Is there a way to do this without being assigned to every group?

Yes. EL_ALL is a special security group that allows certain administrators to view all employees, regardless of the employees’ security group settings. If you are a payroll administrator or other administrator who needs access to all employees, contact your system administrator or ADP ezLaborManager representative to get access to the EL_ALL security group.
I'm editing the record for a new employee who should have access to Supervisor Services, but I'm not sure what to do. How do I give this user access to Supervisor Services?
To give the user access to Supervisor Services, and select the Is Supervisor check box on the Employees page. Complete the following steps to select this check box:
1. In Administrator Services, click the Administration tab then click the Maintenance subtab..
2. Click the Employee Positions (or Employees) link.
3. On the Employees page, click the button (next to the Find button), and then select the employee to whom you want to give access to Services.
4. Click the button for Access Role, and then select Supervisor.
5. Click the Employee Position bar and then click the General link.
6. Select the Is Supervisor check box.
7. Click the Submit button.