Internet Security

• I thought that enabling cookies was dangerous. What cookies does ezLaborManager use and why are they safe?

  A cookie is a piece of information that is stored on your computer by your browser at the request of a particular Web server. Security-conscious users are often concerned about using cookies, since cookies often contain user information.

  Almost all of the cookies created and used by ezLaborManager are session cookies. These cookies are necessary for ezLaborManager to function correctly, and are safe because the information stored in these temporary cookies is deleted when you close your browser session.
  
  A few pieces of non-sensitive data, such as your company's client login name and your login page language preference, are stored by ezLaborManager in persistent cookies. The browser stores these pieces of information so that you do not have to re-enter it every time you open a new ezLaborManager session. No sensitive information is stored in cookies that persist across browser sessions.

  You must enable cookies to use ezLaborManager. For instructions, see Enabling Cookies.

• Is the information sent to and from ezLaborManager over the Internet secure? How do I ensure a secure connection?

  To protect your personal data, ezLaborManager uses a security method called Secure Socket Layer (SSL), which encrypts and protects information sent back and forth over the Internet. In most cases, you do not need to make any configuration changes to enable secure access. However, if you receive a message that says that the login page cannot be displayed or that SSL is disabled, you will need to check your browser's SSL settings. See Enabling Secure (SSL) Access for instructions.

  Tip: You can tell if you have a secure connection by looking at the Internet address (or URL) for the ezLaborManager page you are viewing. If you have a secure connection, the address will begin with https://  (rather than http://).

Cache Management

• My system administrator told me last week that there was a new release of ezLaborManager. Now I see new fields, but the online Help doesn't provide any procedures for them. What has happened, and how can I update the Help?

  Your browser is probably displaying old copies of the online Help files that are stored in your browser's cache.  To ensure that you have all of the most current application and online Help files, clear your cache whenever you are notified of a new release. See Clearing Your Cache for instructions.

Scripts and Active Content

• What are scripts, and why must I enable them to use ezLaborManager?

  Scripts are small pieces of computer code that run on your computer to perform a variety of important functions. ezLaborManager relies heavily on scripts, so your browser must be configured to understand and run scripts for ezLaborManager to function properly. For information on checking your browser's script settings, see Enabling Scripts.

• When I click certain links in the online Help, nothing happens. What do I do?

  If some links in the online Help do not work, your browser is probably set to block active content. Active content refers to Web page content that has some "active" element, such as expanding text or drop down boxes. If your browser is set to block active content, or if you use other utility programs to block active content, certain features of the online Help will not work properly. (ezLaborManager should not be affected.)

  Because active content blocking is a security feature, you should consult your system administrator before changing your active blocking settings. See Browser Settings for Online Help for more information.

Language Settings

• I have configured my browser's language and/or culture setting for one language, but the ezLaborManager application continues to be displayed in a different language than the one I set in the browser. How can I view ezLaborManager in the language of my choice?

  The language used in the ezLaborManager interface is controlled by language settings within the application, not by the language and culture settings for your browser. For instructions on changing the language setting for ezLaborManager, see Changing Your Language Options.