Your employee has probably reached an infraction level because each of his late arrivals was treated as an attendance exception. When you use the "Note" solution to remove timecard exceptions from your Home page, the time pair that caused the exception is not altered and remains in the system. To prevent your employee from amassing attendance infractions for his late arrival, you either need to edit his time records or excuse his attendance exceptions.

An easy way to view all unresolved exceptions, including message-level exceptions and exceptions that you have marked with the "Note" solution, is to run the Timecard Exception Report. See the Creating and Using Reports Overview topic for more information about reports.

It may be possible that a payroll administrator or another supervisor with access to your security groups resolved the exceptions. Some exceptions may also have been handled by the employees themselves, if you have employees who have editing access to their timecards.

If the remaining exceptions were low-severity exceptions, it may also be possible that they were not actually resolved, but just dropped off because the pay period was moved forward. (The Home page only displays exceptions for the current and next pay periods. If the exceptions were of the lowest severity level, they would not have had to be resolved before the pay period could be moved forward.)

An easy way to view all unresolved exceptions, including message-level exceptions and exceptions that you have marked with the "Note" solution, is to run the Timecard Exception Report. See the Creating and Using Reports Overview topic for more information about reports.

If you resolve an exception by altering a time pair, whether by editing it directly in a Timecard Manager or by selecting the "Use Schedule" automatic solution, there is a chance that your edit may cause a different exception.

For example, if you select the "Use Schedule" solution to resolve a missing out punch, this may result in overtime hours (if the employee started work early that day) or an overlapping time pair (if the employee clocked in again later on the same day).

Because most timecard exceptions are not recognised until a time pair is processed, newly created exceptions may not show up immediately. To verify that you have cleared all exceptions without introducing new exceptions, make sure that all time pairs have been successfully processed before checking to see that no exceptions appear on your Home page. Successfully processed time pairs will be marked with a  icon on the Group Labor page and the Timecard Manager.