You may have forgotten to click the Save or Save & Calculate button after you marked the time pair for deletion. Clicking the Delete button after you have selected the row only marks the row for deletion. You must save the timecard using one of the Save buttons in order for the deletion to take place.

The Save button runs basic validity tests on any new or changed information on the Timecard Manager page and, if the information is valid, saves it to ezLaborManager's database. The Save button does not cause the newly saved data to be processed immediately. The new data will be processed at the time the scheduled processing runs, and certain time pair errors may not be apparent until that time.

The Save & Calculate button functions like the Save button, but also initiates the immediate processing of any new or changed time pairs. This allows you to see immediately whether your edits will generate any errors when the timecard is processed. Although using the Save & Calculate button requires more time per edit, you may want to use it to verify the validity of your edits. You may also need to use this button if you are making corrections that need to be processed immediately so that payroll can be processed.

The "Operation Successful" message you received at the time of editing indicated that the edited time pair passed basic validity tests and appeared to be complete and in the correct form when the data was save. Sometime after you save the data, ezLaborManager performed further processing and calculations using the new data and discovered a problem with the newly edited time pair. For example, the time pair may have overlapped with an already processed time pair.

You can use the Save & Calculate button to initiate immediate processing of an employee timecard at the time that you save your edits. The processor will run for a few minutes (a message screen is displayed during this time) and then the Timecard Manager will be refreshed. Successfully processed time pairs will be marked with the icon. Time pairs that could not be processed will be marked with an error icon ( ) or warning icon (  ). You can click the or to view a Time Pair Detail window that will contain further information about the error.

The Time In and Time Out columns are not meaningful for hours-based employees, who are required to enter their total hours but not their exact working times. Nonetheless, the Multiple Employee Timecard Manager must display these time-related columns because you may have both hours-based employees and time-based employees. The Single Employee Timecard Manager only displays the columns that are relevant to the selected employee's time-entry type, so the Time In, Time Out, and Out Type columns appear in the Single Employee Timecard Manager for time-based employees but not for hours-based employees.

The times that appear in the Time In and Time Out columns for hours-based employees in the Multiple Employee Timecard Manager do not represent actual worked hours. These times are created using a default start time. The out time is calculated by adding the hours-based employee's reported hours to the start time.

There are two common reasons why you may not be able to edit some of the employee time pairs you are viewing in the Multiple Employee Timecard Manager:

• The time pair does not fall within the current or next pay period. You cannot edit time pairs for previous pay periods.

• The employee whose time you are trying to edit is an hours-based employee. Although you can use the Multiple Employee Timecard Manager to view hours-based employees' timecard data, you cannot edit hours-based time pairs from the Multiple Employee view. To edit an hours-based employee's reported hours, click the button on the employee's row in the Multiple Employee Timecard Manager. This will open a Single Employee Timecard Manager for the employee, from which you can edit the employee's reported hours.

The earnings code your company uses for vacation time is probably defined as "hours-based." This means that even for employees who are otherwise time-based, an hours total must be used with the vacation earnings code. Instead of entering a Time In and Time Out when recording vacation, simply enter the total number of vacation hours in the Hours column.

Yes. To record a 24-hour shift, enter the exact same time of day (for example, 8:00AM) in both the Time In and Time Out columns and then enter "24" in the Hours column.

You may have inadvertently closed the clipboard window.

When you select one or more rows and click the Copy button, data from the selected rows is copied to the clipboard, where it will remain until you perform another copy. The clipboard exists in a separate browser window that is opened, but minimised, when you perform a copy. You can view the data on the clipboard by maximising the browser window.  If you maximise the window to view the clipboard but then decide that you no longer need to view it, be careful to minimise rather than close it. If you close the clipboard window, the copied data will be cleared.

Your company may be set up so that once a supervisor (or loan supervisor) approves an entry on an employee's timecard, the entry is locked and the employee will not be able to make any further changes to it. If your company is configured this way, your employees can only edit entries on their timecards that have not yet been approved by their supervisor (or loan supervisor). If one or more of an employee's timecard entries has been locked for this reason, the following message is displayed at the top of the employee's timecard: "Rows may be disabled because supervisor approval has occurred."

If your company is not configured this way, employees can continue to edit entries on their timecards after supervisor approval has occurred. If you edit entries on an employee's timecard that you previously approved, the approval will be removed and you will have to approve the timecard again.

If you have questions about editing employees' timecards, contact your system administrator.

Your company may be set up so that only some of your employees require supervisor approval of time pairs. In this case, the Supervisor Approval check boxes for employees who do not require supervisor approval are unavailable on the Multiple Employee Timecard Manager page. If you view these employees on the Single Employee Timecard Manager page, the Supervisor Approval column is hidden.