Viewing Automated Messages Overview

Automated messages alert you to important issues and events in ezLaborManager. The types of messages that you receive depend on which features your company is configured to use and the type of user you are. All automated messages are delivered to the Administrator Notifications section and the Inbox section on the Administrator Home tabpage. The Administrator Notifications section displays messages related to pay cycles and licensing only. The Inbox displays all other types of messages (see below for a complete list). Your company may also allow you to activate or in-activate e-mail versions of automated messages. However, you cannot in-activate the delivery of messages to the Inbox.

Each time you log in to ezLaborManager, you are automatically taken to the Administrator Home tab, where all of your automated messages are listed in the Inbox section. If you navigate to another part of the application, you can always go back and view the contents of your Inbox by clicking the Home tab. You can also view all of your Inbox messages regardless of which ezLaborManager service you are in. For example, if you are in Employee Services, you can view all of your messages, including those related to Supervisor Services and Administrator Services. However, your Administrator Notifications can only be viewed tab.

Automated messages are grouped into "alert types." Each alert type corresponds to a folder that appears in your Inbox. However, a folder for an alert type is only displayed if you currently have a message of that type. When you receive a message in your Inbox, click the folder for the alert type. All messages for that alert type are then displayed on the right side of the Inbox with a short description. When you click the description, the details sections opens below the message with instructions for completing any required tasks. If the message indicates that you need to complete a task, click the link in the details section to go directly to the page where the task can be completed. If you do not need to complete a task, the message indicates that no action is required.

If you are also set up to receive automated messages by e-mail, the messages are delivered to your default e-mail address. You can access these messages by opening your e-mail application. The e-mail messages contain the same details as the Inbox messages, but they do not include a direct link to an page. Instead, e-mail messages contain a link to the login page. You can use this link to log in and then use the links provided in the corresponding Inbox message to go to the specific page where you can complete a required task.

The following list shows the possible alert types that you can receive as an administrator and the type of information you can receive in the messages. (Depending on how your company is configured and the type of user you are, you may not see all of these alert types.)

System Messages — Contains information from ADP about upgrades or important information about the application.
Exceptions — Contains generic information indicating that timecard exceptions exist for employees who report to you.
Attendance Notifications — Contains information about late arrivals, absences, or corrective actions for employees who report to you.
Time Off Requests — Contains information for events related to employee time off requests, such as request submissions, approvals, denials, or cancellations.
Timecard — Contains information about unapproved timecards or the creation or modification of timecard notes for employees who report to you.
Interfaces — Contains information about the completion of import and exports.
Reports — Contains information for events related to automated reports, such as a completed scheduled report.
Pay Cycle Messages — Contains information related to pay cycle errors. This type of message is displayed under the Administrator Notifications section and is also sent to you by e-mail. However, this message is only displayed in the Administrator Notifications section and sent by e-mail if pay cycle notifications have been enabled (for instructions, see Enabling Pay Cycle Notifications). Also note that you can configure the wording of the e-mail message, but you cannot configure the wording of the Administrator Notification message.
Licensing Notifications — Contains information about your company's license. This type of message is displayed under the Administrator Notifications section.

Note: As an administrator, you can also configure how messages are displayed and delivered to all users in your company. For instructions, see Configuring Automated Messages Overview.

The following topics provide detailed information and instructions for working with automated messages: