Frequently Asked Questions about Managing User Access

What is the difference between a user and an employee?

An "employee" is a person whose time and attendance information is recorded in ezLaborManager. An employee cannot access ezLaborManager unless he/she is also a user.

A "user" is an employee who has been given access by an administrator. A user can access the application to clock in and out, view benefit information, and perform other tasks. A user accesses ezLaborManager by entering a user ID and password.
Why can't I access the Emulation and Pay Cycle Access menu items on the left side of the User page?

The Emulation and Pay Cycle Access menu items are only available when you are viewing the user profile of a user who meets one or both of the following conditions: the Administrator check box selected and the ADMIN user role assigned for the user (both on the User page), or the Is Supervisor checkbox is selected for the user in his or her employee record.
If I make a user inactive, is the user's information deleted?

No. An inactive user's data is not deleted from the ezLaborManager database. The inactive status only prevents the user from accessing the application. The user's status can be changed back to active at any time.
If I delete a user, is the user's employee-related information changed or deleted?

No. When you delete a user, only the person's user profile and ability to access ezLaborManager are removed. The person's employee data is not changed or deleted.
I’m a payroll administrator and I need to see records for all my company’s employees, not just those in the security groups I am assigned to. Is there a way to do this without being assigned to every group?

Yes. EL_ALL is a special security group that allows certain administrators to view all employees, regardless of the employees’ security group settings. If you are a payroll administrator or other administrator who needs access to all employees, contact your system administrator or ADP ezLaborManager representative to get access to the EL-ALL security group.
I'm creating a user ID for a new employee who should have access to Supervisor Services, but I cannot find an appropriate user role in the User Role Lookup window. How do I give this user access to Supervisor Services?
To give the user access to Supervisor Services, select the Is Supervisor check box on the Employees page. Complete the following steps to select this check box:
1. In Administrator Services, click the Administration tab then click the Maintenance subtab..
2. Click the Employee Positions (or Employees) link.
3. On the Employees page, click the button (next to the Find button), and then select the employee to whom you want to give access to Supervisor Services.
4. Click the Employee Position bar, then click the General link.
5. Select the Is Supervisor check box.
6. Click the Submit button.