Viewing Automated Messages Overview
Automated messages alert you to important ezLaborManager information and events. The types of messages that you receive depend on which features your company is configured to use and the type of user you are. All automated messages are delivered to an Inbox area (see below for a complete list of message types that you can receive as an employee). Your company may also allow you to activate or inactivate e-mail versions of automated messages. However, you cannot inactivate the delivery of messages to the ezLaborManager Inbox.
Each time you log in to ezLaborManager, you are automatically taken to the Home page, where all of your automated messages are listed in the Inbox section. If you navigate to another part of the application, you can always go back and view the contents of your Inbox by clicking the Home page.
Automated messages are grouped into "alert types." Each alert type corresponds to a folder that appears in your Inbox. However, a folder for an alert type is only displayed if you currently have a message of that type. When you receive a message in your Inbox, click the folder for the alert type. All messages (both read and unread) for that alert type are then displayed on the right side of the Inbox with a short description. When you click the description, the details sections opens below the message with instructions for completing any required tasks. If the message indicates that you need to complete a task, click the link in the details section to go directly to the page where the task can be completed. If you do not need to complete a task, the message indicates that no action is required.
If you are also set up to receive automated messages via e-mail, the messages are delivered to your default ezLaborManager e-mail address. You can access these messages by opening your e-mail application. The e-mail messages contain the same details as the Inbox messages, but they do not include a direct link to a specific page. Instead, e-mail messages contain a link to the login page. You can use this link to log in and then use the links provided in the corresponding Inbox message to go to the specific page where you can complete a required task.
The following list describes the alert types that you can receive as an employee and the type of information contained in each messages.
System Messages — Contains notifications about upgrades or other important information provided by ADP.
Time Off Requests — Contains information about changes in the status of a time off request (for example, when a request is submitted, approved, denied, or canceled). This alert type is only available if your company uses the Time Off Requests feature.
The following topics provide detailed information and instructions for working with automated messages: