Frequently Asked Questions about Timecards

 

  • The Summary section of the My Actual vs. Scheduled tab indicates that there are errors on my timecard. How can I get more information about these errors?

    You can view more specific information about your timecard errors by viewing the time sheet for the pay period that contains the errors. Click the My Time Sheet icon from the Home page, select the appropriate pay period, and then click on any error icons in the status column to view information about each error. See Viewing Information about Timecard Exceptions for more information.

  • The Save button is grayed out and I can't edit the fields in the time sheet. Why?

    Not all employees can use the time sheet to enter or edit time sheet data. If you are viewing the current pay period but the Save button is not available, you may be a clocking employee or your employer may require you to enter your time using the telephone or a conventional time clock. Contact your supervisor if you believe you are supposed to be able to edit your time sheet.

  • I just entered my hours for today, but they are not reflected in my payroll summary. Why not?

    The time you just reported has most likely not yet been processed. Check the status message in the Summary section of the My Actual vs. Scheduled tab. If it indicates anything other than "Timecard is processed with no errors or warnings," not all of your reported data has been processed. In most cases, if you wait a few seconds and then refresh the My Actual vs. Scheduled tab (by clicking Find), the status will change to "Timecard is processed with no errors or warnings" and your payroll totals will reflect the data you just entered.

  • The Payroll Summary section of the My Actual vs. Scheduled tab displays my earnings information by pay period, but I sometimes need to view earnings information for different lengths of time. Is this possible?

    Yes, you can view payroll summary information for any period of up to 31 consecutive days by accessing the payroll summary from the time sheet rather than the My Actual vs. Scheduled tab. Click the My Time Sheet icon on the Home tab, adjust the date range to your desired period of time, and then click the Payroll Summary link.

  • I cannot approve my timecard. Instead of the Employee Timecard Approval link, the message "Employee Approval Not Possible" appears on my timecard and time sheet. What do I do?

    This probably indicates that there are errors in your timecard data that must be fixed before your timecard can be approved. Check the timecard status message in the Summary section of the My Actual vs. Scheduled tab and, if necessary, use the time sheet to view more information about any timecard exceptions. You may be able to correct some timecard errors yourself. If you cannot resolve the errors, contact your supervisor.

  • I approved my timecard and have not made any changes, but the Today's Activities section of the Home tab indicates that my "Timecard Approval Has Been Cleared." Why?

    Any existing timecard approvals are cleared any time your timecard information changes. If you have not made any changes but your approval has been cleared, a supervisor or an administrator has made a change to your timecard information. You should review your timecard it and re-approve it if it is correct.

  • An entry on my time sheet is marked with an error icon ( Error Icon ). What does this mean, and how can I fix it?

    This icon indicates that ezLaborManager was unable to process the entry because it contains an error. To get more specific information about the type of error, click  the Error Icon to open a pop-up window that explains what caused the error. If the date of the entry containing the error falls within the current or next pay period, you may be able to correct the error if you are a time sheet employee.

  • I need to edit an entry on my timecard, but I'm unable to make the change. Why is this happening?

    There are two possible reasons why you cannot edit an entry on your timecard:

    • Your company may be set up so that once your supervisor  has approved an entry on your timecard, the entry is locked and you cannot make any further changes to it. If your company is configured this way, you can only edit entries on your timecard that have not yet been approved by your supervisor. If one or more of your timecard entries has been locked for this reason, the following message is displayed at the top of the Time Sheet page: "Rows may be disabled because supervisor approval has occurred." If you have questions about editing your time sheet, contact your supervisor.

    • You can only edit entries on your timecard that are within the current or next pay period.

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