Frequently Asked Questions about Employee Accruals and Holidays

 

  • I am trying to view an employee's benefit information using the , but a "No Data" message is being displayed. I know the employee has benefits. Why aren't they displayed?

    Data will only display for the employee if your company has enabled ezLaborManager's benefit  feature and has entered all of the employee's benefit information. Check with your system administrator to learn whether you are supposed to be able to view employee benefit data.

  • I am trying to find benefit information for a specific employee, but his name does not appear in the lookup window. How can I access this employee's information?

    There are two common reasons the employee may not be available in the lookup window:

    • You are using a filter that has excluded the employee. Try changing filters or editing the filter you are using (see Finding Employee Records).

    • The employee is assigned to a security group to which you do not have access. If you cannot add the employee to your filter, but believe you are supposed to have access to the employee's information, contact your system administrator. The employee may be assigned to the wrong security group, or your own security group setting may be incorrect.

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