Frequently Asked Questions about Contact and Employment Information

 

  • Can I edit my employees' information from the My Employees Information tab?

    No, all of the information is read-only. If you notice an error, contact your system administrator.

  • Why don't my employees' rates appear when I click the Rates link on the Information tab?

    There are two reasons why you may not be able to view your employees' rates:

    • Your employer does not store rates in ezLaborManager or has not entered rates for your employees.

    • Your employer does store rate information in ezLaborManager but does not allow supervisors to view this information.

    If you believe you are supposed to be able to view your employees' rates, contact your system administrator.

  • I am trying to view information about a specific employee, but his name does not appear in the lookup window. How can I access this employee's information?

    There are two common reasons the employee may not be available in the lookup window:

    • You are using a filter that has excluded the employee. Try changing filters or editing the filter you are using (see Finding Employee Records).

    • The employee is assigned to a security group to which you do not have access. If you cannot add the employee to your filter, but believe you are supposed to have access to the employee's information, contact your system administrator. The employee may be assigned to the wrong security group, or your own security group setting may be incorrect.

ezLaborManager® Help v.11.18.33 - Copyright © 2000 - 2014  ADP, LLC All rights reserved.