Frequently Asked Questions about the Timecard Manager

 

  • Why aren't all of my employees showing up in the Multiple Employee Timecard Manager?

    There are several reasons why you may not be able to see all of your employees in the Multiple Employee Timecard Manager:

    • Depending upon how your system is configured, an employee may have more than one Employee ID. For example, you are using an employee filter that screens out some of your employees. Click The Filter Button to verify which employees are included in the currently selected filter.

    • You supervise a large number of employees. In order to maintain adequate speed and performance, the Multiple Employee Timecard Manger is limited to displaying 300 rows of data. If you supervise a very large number of employees, or if you have a large number of employees who regularly have multiple time pairs per day, you may need to use employee filters to create subsets of your employees that will result in fewer than 300 rows of time pairs per day.

    • Some of your employees have not yet reported any time for the date you are viewing, and you have the Rows per Employee preference set to 0. Change the setting to 1 and you should see at least one row for each employee with reported or scheduled hours (even if no time has yet been recorded).

  • Why is the Multiple Employee Timecard Manager using a different filter than the one I used last in the Timecard Manager?

    Each page that uses the employee filter always uses the last filter you set, even if you selected the filter from another page. For instance, you may have selected a different filter on the Supplemental Earnings tab and then returned to the Timecard Manager.

  • What is the difference between the Save and the Save & Calculate buttons on the Single Employee Timecard Manager?

    The Save button runs basic validity tests on new or changed information on the Timecard Manager page and, if the information is valid, saves it to ezLaborManager database. The Save button does not cause the newly saved data to be processed immediately. The new data will be processed at the time the scheduled processing runs, and certain time pair errors may not be apparent until that time.

    The Save & Calculate button functions like the Save button, but also initiates the immediate processing of the any new or changed time pairs. This allows you to see immediately whether your edits will generate any errors when the timecard is processed. Although using the Save & Calculate button requires more time per edit, you may want to use it to verify the validity of your edits. You may also need to use this button if you are making corrections that need to be processed immediately so that payroll can be processed.

  • Why do the Time In and Time Out columns contain data for my hours-based employees on the Multiple Employee Timecard Manager, but not the Single Employee Timecard Manager?

    The Time In and Time Out columns are not meaningful for hours-based employees, who are required to enter their total hours but not their exact working times. Nonetheless, the Multiple Employee Timecard Manager must display these time-related columns because you may have both hours-based employees and time-based employees. The Single Employee Timecard Manager only displays the columns that are relevant to the selected employee's time-entry type, so the Time In, Time Out, and Out Type columns appear in the Single Employee Timecard Manager for time-based employees but not for hours-based employees.

    The times that appear in the Time In and Time Out columns for hours-based employees in the Multiple Employee Timecard Manager do not represent actual worked hours. These times are created using a default start time. The out time is calculated by adding the hours-based employee's reported hours to the start time.

  • I want to find out if one of my employees is clocking in and out from the correct location. How do I find this information?

    When an employee creates a time pair by clocking in and out at a data collection terminal (DCT), you can view the data collection terminal's ID in ezLaborManager. This is useful if you want to verify that an employee is clocking in and out from the correct location. You can view this information even if the time pair created at the data collection terminal has been changed in the Timecard Manager.

    Tip: Examples of data collection terminals are a time clock, phone, employee time sheet, and ezLaborManager's Web clocking feature.

    Click here to see how to determine where an employee clocked in or out.

ezLaborManager® Help v.11.18.33 - Copyright © 2000 - 2014  ADP, LLC All rights reserved.