Frequently Asked Questions about Viewing Automated Messages

 

  • Can I receive automated messages by e-mail?

    Maybe. If your company allows you to receive automated messages by e-mail, you can select the alert types for which you will receive an e-mail message in addition to the Time & Attendance module's Inbox message. For instructions, Setting Preferences for Receiving E-mail Messages.

  • Can I disable Inbox messages?

    No, you cannot disable the delivery of any messages to your Time & Attendance module Inbox.

  • Can I change the order in which messages are displayed in my Inbox?

    Yes. For instructions, see Changing the Display Order for Messages in the Time & Attendance module Inbox.

  • When are messages permanently deleted from the Recently Deleted folder?

    Automated messages are deleted according to the following rules:

    - When you move a message to the Recently Deleted folder, the message is deleted only when all recipients have marked the message for deletion. Otherwise the message is deleted after approximately 90 days.

    - If a message (such as an unapproved timecard message) has an end date, it is not removed until the end date has passed.

    - Any message that you do not manually delete is automatically deleted after 90 days.

    - In most cases, System Messages are set to the highest priority level and you cannot delete them. These messages are automatically deleted by the Time & Attendance module at a specific time, depending on how the message was configured by ADP.

    - You can undelete messages from the Recently Deleted folder that the Time & Attendance module has not yet permanently deleted.

ADP Workforce Now™ Time & Attendance Module Help v.11.18.33 - Copyright © 2000 - 2016  ADP, LLC All rights reserved.