Important: Depending upon how your system is configured, you may not be allowed to change passwords or activate users. This task may be performed in the system of record such as your human resource or payroll processing application.

The Change Passwords page displays a list of all active and inactive users to whom you have access. From this page, you can perform the following tasks:

• Change a user's password

  As a practitioner, you can change a user's password at any time. You may choose to do this periodically for security reasons, or you may be asked to do this if a password has been lost or forgotten. For a list of strong password guidelines, see Creating a Strong Password.

  To change a user's password:

  1. From the Time & Attendance menu, select Setup.

     Note: If the Setup option is not visible, make sure that you have selected Practitioner in the Role Selector.

  2. Under the Users heading, click the Change Passwords link. The Change User Passwords page opens, which lists all users to whom you have access.

  3. In the User ID column, click the user whose password you want to change.

     Tips:
     To sort the list by user ID, last name, or first name, click the User ID, Last Name, or First Name column heading.
     
     To search for a specific name, select Last Name from the Column drop-down menu, enter a last name in the Search field, and then click the button. (You can also search by a user ID or first name.)

  4. In the Enter New Password field on the Change User's Password page, enter a new user password. This is a required field.

  5. In the Confirm Password field, re-enter the new password. This is a required field.

  6. Click the Submit button.

• Activate an inactive user

  Your company may be configured so that if a user enters incorrect login information more than a predetermined number of times, that user's account will be inactivated. The user will then have to contact you to reactivate his/her account. This is done as a security precaution. You might also be asked to reactivate a user for other reasons, such as a user returning from a leave of absence.

  Note: You can also access the Activate Users button from the Employee Positions link on the Maintenance tab.

  To reactivate inactive users:

  1. From the Time & Attendance menu, select Setup.

     Note: If the Setup option is not visible, make sure that you have selected Practitioner in the Role Selector.

  2. Under the Users heading, click the Change Passwords link. The Change User Passwords page opens.

  3. Click the Activate Users button on the top right side of the page. The Activate Users page opens, which lists all inactive users to whom you have access.

  4. In the Activate column, select the check box for each user you want to activate.

     Tip: To select all users in the list, click the check box in the header row of the Activate column.

  5. Click the Activate Selected Users button.

  6. In the confirmation dialog box, click the OK button.

     Note: When you click the OK button, the page is refreshed with the users you selected removed from the list. After the page refreshes, you can activate additional users, or return to the main Change User Passwords page by clicking the Change Passwords link in the You are here path at the top of the page.