You may be asked to reactivate a user who is returning to your company from a leave of absence, such as maternity leave. Your company may also be configured so that if a user enters incorrect login information more than a predetermined number of times, that user's account will be inactivated. The user will then have to contact you to reactivate his/her account. This is done as a security precaution.

To reactivate inactive users:

1. In Administrator Services, click the Administration tab then click the Setup tab.

2. From the Time & Attendance menu, select Setup.

   Note: If the Setup option is not visible, make sure that you have selected Practitioner in the Role Selector.

3. Under the Users heading, click the Activate Users link. The Activate Users page opens, which lists all inactive users to whom you have access.

4. In the Activate column, select the check box for each user you want to activate.

   Tip: To select all users in the list, click the check box in the header row of the Activate column.

5. Click the Activate Selected Users button.

6. In the confirmation dialog box, click the OK button.

   Note: When you click the OK button, the page is refreshed with the users you selected removed from the list. After the page refreshes, you can activate additional users, or return to the main Users page by clicking the Users link in the You are here path at the top of the page.