Frequently Asked Questions about Holidays

 

  • I defined a holiday to be awarded in advance, but my employees are not being paid in advance. Why not?

    The Award Holiday in Advance option affects when the Holiday Processor calculates the holiday award and enters it on employees' timecards. Although the appropriate holiday hours are "awarded" (that is, recorded on timecards) in advance, employees do not receive actual payment until the date on which they are normally paid for the pay period that includes the holiday.

  • I want to change the holiday schedule for some of my employees. How do I know which holiday program they are assigned to?

    An employee's holiday schedule is determined by the holiday program that is assigned to the employee's pay group. To see which holiday program is in effect for an employee:

    1. From the Time & Attendance menu, select Maintenance .

      Note: If the Maintenance option is not visible, make sure that you have selected Practitioner in the Role Selector.

    2. Under the Timecard heading on the Maintenance tab, click the Timecard Manager link.

    3. If the Multiple Employee Timecard Manager opens, click the Single Employee View link on the right side of the page. (If the Timecard Manager opens for a single employee, skip this step.)

    4. Click the Select button (next to the Find button). The Employee ID Lookup window opens. Select the employee whose holiday program assignment you want to view.

    5. After the Timecard Manager refreshes, click the Employee Information button next to the employee's name. The Employee Information window opens.

    6. Scroll to the Configuration section at the bottom of the window. The employee's holiday program assignment is listed in the Holiday Program field. To print the contents of the Employee Information window, click the Print button at the top of the window.

    Note: If you edit the holidays in a holiday program, remember that your changes apply to every employee in every pay group assigned to the holiday program.

  • All of my employees except one are being awarded holiday pay correctly. What might cause this?

    There are many factors that could cause an employee not to receive holiday pay. Many of these are controlled by the holiday qualification rule and the holiday pay distribution rule, which you cannot view or edit. However, one common reason employees do not receive holiday pay is that no service date (for example, a hire date) has been defined for the employee. Before calling an ADP Time & Attendance Representative for further assistance, check to see if a hire date has been assigned to the employee. It may help to compare the employee's list of service dates to those of an employee who is being paid correctly, to determine which service date(s) need to be defined. See Entering or Editing Employees' Service Dates.

  • Our company uses three different holiday programs. How do I change the holiday program assigned to an employee?

    An employee's holiday schedule is determined by the holiday program assigned to the employee's pay group. As a practitioner, you cannot assign holiday programs to pay groups or assign employees to pay groups. If changes need to be made to either of these assignments, contact an ADP Time & Attendance Representative.

    Note: Changes cannot be made to an individual employee's holiday schedule. Holiday programs are assigned to entire pay groups.

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