Frequently Asked Questions about Managing Supplemental Earnings

 

  • Why can't I edit my employee's supplemental earnings?

    If you can view but not edit an employee's supplemental earnings transaction, the transaction may be in a pay period that has already been closed. You can only edit employee supplemental earnings transactions that fall in the current or next pay periods.

  • Why can't one of my employees edit a supplemental earnings entry?

    There are three possible reasons why an employee cannot edit a supplemental earnings entry:

    • Your company may be set up so that once a practitioner, manager, or loan supervisor has approved a supplemental earnings entry, the entry is locked and the employee will not be able to make any further changes to it. If your company is configured this way, employees can only edit entries that have not yet been approved by an practitioner, manager, or loan supervisor.

    • Employees may have supplemental earnings records (such as bonuses) that they did not enter in the Time & Attendance module. These supplemental earnings are awarded to the employee the employer and entered by a practitioner or manager. Employees cannot edit or delete these supplemental earnings records.

    • Only supplemental earnings entries that fall within the current or next pay period can be edited.

  • If I edit an employee's supplemental earnings transaction, how will this affect the manager and employee approvals on the entry?

    If you edit an employee's supplemental earnings transaction after the employee or the employee's supervisor has approved it, the employee and supervisor approvals will be removed and both the employee and the supervisor will have to approve the transaction again.

  • I have edited an employee's supplemental earning transaction (or created a new one), but the operation fails when I click Submit. Why?

    To troubleshoot, place your mouse pointer over the Error icon to view an informational message. A common message is "Edit reason code cannot be empty." If you see this message, click the Options button (upper right corner) and select a default edit reason code, then return to the Supplemental Earnings page and click Submit again.

    Note: The default edit reason you have specified will be recorded in the edit audit trail for any supplemental earnings transaction you create or edit.

  • Why isn't my employee's supplemental earnings information being displayed with his Payroll Summary?

    The Supplemental Earnings Summary only appears if an employee has earned or reported supplemental earnings during the period for which the Payroll Summary is being displayed. If you know that your employee has reported or been awarded supplemental earnings that are not being displayed, make sure the date range used to display the Payroll Summary includes the dates for which the supplemental earnings were recorded.

  • Why do my employees' Gross Receipts appear in the separate category "Other Supplemental Earnings" in the Supplemental Earnings Summary?

    Gross Receipts are displayed in this section because they are not included in employees' gross payroll totals. Your company collects gross receipts data for informational and reporting purposes only. If employees have other supplemental earnings that are included in gross payroll, those earnings are displayed in the Supplemental Earnings considered part of Gross Payroll section of the Supplemental Earnings Summary.

  • Why are my employees' tips included in their gross payroll totals, even though the employees have already received the tips and the tips won't be included in their paycheck?

    Tips are included in gross payroll totals for accounting and tax reporting purposes.

  • I entered a bonus of 100.00 for one of my employees. Why is it being displayed as 100.0000 even though there can only be two numbers after the decimal point in my country's currency system?

    The supplemental earnings figures you enter will always be displayed on the Supplemental Earnings page with four digits following the decimal point, even if you are only allowed to enter two digits after the decimal place. This is done so that the Amount column will be easy to read, even if you enter a figure that uses more or fewer decimal places.

  • Why can't I approve my employees' supplemental earnings?

    If you do not see the Supervisor Approval column on the Supplemental Earnings page, your company does not require you to approve your employees' supplemental earnings or time pairs.

ADP Workforce Now™ Time & Attendance Module Help v.11.18.33 - Copyright © 2000 - 2016  ADP, LLC All rights reserved.