Frequently Asked Questions about Managing User Access

What is the difference between a user and an employee?

An "employee" is a person whose time and attendance information is recorded in the Time & Attendance module. An employee cannot access the Time & Attendance module unless he/she has a Login Status of Access Granted.

A "user" is an employee who has been given access by a practitioner. A user can access the application to clock in and out, view benefit information, and perform other tasks. A user accesses the Time & Attendance module by entering a user ID and password.
Why can't I access the Emulation and Pay Cycle Access menu items on the Access Details bar?

The Emulation and Pay Cycle Access menu items are only available when you are viewing the access details of a user who meets one or both of the following conditions: the Administrator check box is selected and the ADMIN user role is assigned for the user (both on the Employees page), or the Is Supervisor check box is selected for the user in his or her employee record.
If I make a user's Login Status Access Denied, is the user's information deleted?

No. An access denied user's data is not deleted from the Time & Attendance module database. The access denied status only prevents the user from accessing the application. The user's login status can be changed back to Granted at any time.
I’m a payroll administrator and I need to see records for all my company’s employees, not just those in the security groups I am assigned to. Is there a way to do this without being assigned to every group?

Yes. EL_ALL is a special security group that allows certain practitioners to view all employees, regardless of the employees’ security group settings. If you are a payroll administrator or other practitioner who needs access to all employees, contact your system administrator or ADP Time & Attendance Representative to get access to the EL_ALL security group.
I'm editing the record for a new employee who should have access to the Manager role, but I'm not sure what to do. How do I give this user access to the Manager role?
To give the user access to the Manager role, and select the Is Supervisor check box on the Employees page. Complete the following steps to select this check box:
1. From the Time & Attendance menu, select Maintenance.
  
  Note: If the Maintenance option is not visible, make sure that you have selected Practitioner in the Role Selector.
2. Click the Employee Positions (or Employees) link.
3. On the Employees page, click the button (next to the Find button), and then select the employee to whom you want to give access to the Manager Role.
4. Click the button for Access Role, and then select Supervisor.
5. Click the Employee Position bar and then click the General link.
6. Select the Is Supervisor check box.
7. Click the Submit button.