From the Time & Attendance menu, select Home.
Note: If the Home option is not visible, make sure that you have selected Manager in the Role Selector.
In the Exceptions column,
click the name of the exception type you want to view. A new page
displays a list of all of the time pairs in the selected pay period
that have exceptions of the selected type. To view more detailed information
about a time pair, click the 
icon
in the Status column.
Note: If you selected the Supervisor Approval Required exception type, the Supervisor Approval Required page opens, which displays a summary of time that has not yet been approved for each of your employees. If you want to view the details of all time pairs that have not yet been approved, click the Details View tab. For more information, see Approving Employee Time at the Summary Level.
If one or more Solution columns are displayed, select a solution check box for each time pair row. The effects of the most common automatic solutions are listed in the table below.
Note |
Checking this box indicates that you are aware of the exception, but does not change the condition that caused the exception. This is a common solution for low-severity exceptions. The exception is stored for future reference, but will no longer appear in the list of exceptions on your Home page.This is an irreversible solution. |
Approve |
Checking this box marks the time pair as approved and removes the exception from the time pair and from the Home page exception summary. |
Use Schedule |
Checking this box resolves the exception by applying the employee's schedule, which is displayed in the Schedule column for reference, to the time pair. This is a common solution to exceptions caused by missing punches or inappropriate time punches or total hours. Although this column might be visible on the screen, the Use Schedule check box will only be active for a given row if a schedule exists for the employee and date listed on that row. If a schedule does exist, it will be displayed in a Schedule column so that you can evaluate the effect of applying the schedule to the employee's time pair. |
Notes:
You may only select one solution per row/time pair. To apply the same
solution to every time pair in the list, click the check box in the
header row of the appropriate solution column.
You do not have to use an automated solution to resolve a timecard
exception, even if automatic solutions are available. You can also
resolve an exception by editing or deleting the time pair associated
with the exception. To open a Single Employee Timecard Manager so
that you can edit
or delete
a time pair, click the time pair link in the list of exceptions.
The columns that appear on the exceptions list page depend on the type
of exception being viewed. For example, the Missing Out Punch page
only displays the employees time pair and schedule (if one is available),
since these are the only pieces of information that are relevant to
the time pair, exception, and potential resolution. In contrast, a
Worked Different Department list includes columns for both the employee's
default or "home" department and the "different"
department to which hours were charged. The column choices are intended
to provide all of the information you need to resolve the particular
type of exception without having to navigate to other screens to view
further information.
After you have selected solutions for every row for which a solution is available, click the Submit button to save and apply the solutions.
Notes:
Some exceptions cannot be resolved using automatic solutions. To resolve
these exceptions, click the time pair link to open a Single Employee
Timecard Manager, from which you can edit
or delete
the time pair as appropriate to resolve the exception.
If you resolve an exception by altering a time pair, whether by editing
it directly in a Timecard Manager or by selecting the "Use Schedule"
automatic solution, there is a chance that your edit may cause a different
exception. Because most timecard exceptions are not recognized until
a time pair is processed, newly created exceptions may not show up
immediately. To verify that you have cleared all exceptions without
introducing new exceptions, make sure that all time pairs have been
successfully processed before checking to see that no exceptions appear
on your Home page.
Successfully processed time pairs are marked with a 
icon on the Group Labor page and the Timecard Manager.