Frequently Asked Questions about Editing Multiple Timecards

 

  • Why is the time pair I deleted for one of my employees yesterday still showing up in the Multiple Employee Timecard Manager?

    You may have forgotten to click the Submit button after you marked the time pair for deletion. Clicking the Delete button after you have selected the row only marks the row for deletion. You must save the timecard using the Submit button in order for the deletion to take place.

  • After I edited my employee's timecard yesterday, the Timecard Manager refreshed and displayed an "Operation Successful" message and a  Unprocessed Entry Icon  icon appeared near the entry. However, when I viewed the employee's timecard today, an error icon ( Error Icon ) appeared next to the time pair. What caused the error if the initial operation was successful?

    The "Operation Successful" message you received at the time of editing indicated that the edited time pair passed basic validity tests and appeared to be complete and in the correct form when the data was submitted. Sometime after you submitted the data, the Time & Attendance module performed further processing and calculations using the new data and discovered a problem with the newly edited time pair. For example, the time pair may have overlapped with an already processed time pair.

    After the timecard processor runs, successfully processed time pairs will be marked with the Processed Successfully icon. Time pairs that could not be processed will be marked with an error icon ( Error Icon ) or warning icon ( Warning Icon  ). You can click the Error Icon or Warning Icon to view a Time Pair Detail window that will contain further information about the error.

  • Why do the Time In and Time Out columns contain data for my hours-based employees on the Multiple Employee Timecard Manager, but not the Single Employee Timecard Manager?

    The Time In and Time Out columns are not meaningful for hours-based employees, who are required to enter their total hours but not their exact working times. Nonetheless, the Multiple Employee Timecard Manager must display these time-related columns because you may have both hours-based employees and time-based employees. The Single Employee Timecard Manager only displays the columns that are relevant to the selected employee's time-entry type, so the Time In, Time Out, and Out Type columns appear in the Single Employee Timecard Manager for time-based employees but not for hours-based employees.

    The times that appear in the Time In and Time Out columns for hours-based employees in the Multiple Employee Timecard Manager do not represent actual worked hours. These times are created using a default start time. The out time is calculated by adding the hours-based employee's reported hours to the start time.

  • Why can't I edit some of my employee's time records from the Multiple Employee Timecard Manager?

    There are two common reasons why you may not be able to edit some of the employee time pairs you are viewing in the Multiple Employee Timecard Manager:

    • The time pairs do not fall within the current or next pay period. You cannot edit time pairs for past pay periods.

    • The employee whose time you are trying to edit is an hours-based employee. Although you can use the Multiple Employee Timecard Manager to view hours-based employees' timecard data, you cannot edit hours-based time pairs from the Multiple Employee view. To edit an hours-based employee's reported hours, click the Single Employee Timecard button on the employee's row in the Multiple Employee Timecard Manager. This will open a Single Employee Timecard Manager for the employee, from which you can edit the employee's reported hours.

  • I am trying to perform a Quick Charge for multiple employees. Why aren't all of the employees I need to select displayed in the list of available employees?

    Which employees appear in the Employee List box is determined by the currently selected employee filter. Depending upon how your system is configured, an employee may have more than one Employee ID. For example, If you are not seeing all of your employees, use the employee filter button (Employee Filter Button) to change which employees are included in the selected filter or to switch to a different filter.

    If you have selected a Perform Labor Charge Quick Charge, the Employee List will be further filtered by the pay group you have selected for the Quick Charge. If you supervise employees from different pay groups, you will have to perform a Quick Charge for each pay group in order to perform the same labor charge for all of your employees.

  • Why can't one of my employees edit a time pair that I have already approved?

    Your company may be set up so that once a manager (or loan manager) approves an entry on an employee's timecard, the entry is locked and the employee will not be able to make any further changes to it. If your company is configured this way, your employees can only edit entries on their timecards that have not yet been approved by their manager (or loan manager). If one or more of an employee's timecard entries has been locked for this reason, the following message is displayed at the top of the employee's Timecard page: "Rows may be disabled because supervisor approval has occurred."

    If your company is not configured this way, employees can continue to edit entries on their timecards after manager approval has occurred. If you edit entries on an employee's timecard that you previously approved, the approval will be removed and you will have to approve the timecard again.

ADP Workforce Now™ Time & Attendance Module Help v.11.18.33 - Copyright © 2000 - 2016  ADP, LLC All rights reserved.