The Timecard for Employee with Exceptions page provides a simple way for you to view and resolve timecard exceptions by employee:

  1. From the Home page, click the Exceptions by Employee link.

  2. Click the Employees in Current Pay Period or Employees in Next Pay Period link.

    Note: These links are not displayed if none of your employees have any timecard exceptions in the specified (current or next) pay period.

  3. On the Employees with Exceptions in Current Pay Period page, click the number in the Time Pair Exceptions column for the employee whose exceptions you want to view. The Timecard for Employee with Exceptions page opens and display basic information for all of the employee's time pairs in the selected pay period.

    Tip: To view more detailed information about a time pair, click the icon in the Status column.

  4. For each exception for which a Solution drop-down box appears, click the Down Arrow and select an appropriate solution. The most common solutions are listed in the table below.

    Note

     

    Indicates that you are aware of the exception, but does not change the condition that caused the exception. This is a common solution for low-severity exceptions. The exception is stored for future reference, but no longer appears in the list of exceptions on your Home page. This is an irreversible solution.

    Approve

     

    Marks the time pair as approved and removes the exception from the time pair and from the Home page exception summary.

    Use Schedule

     

    Resolves the exception by applying the employee's schedule to the time pair. This is a common solution to exceptions caused by missing punches, incorrect time punches, or total hours.

    This option is only available if a schedule exists for the employee. The employee's schedule is displayed in parentheses to the right of the exception description so that you can evaluate the effect of applying the schedule to the employee's time pair.

     

    Note: You are not required to use an automated solution to resolve a timecard exception, even if automatic solutions are available. You can also resolve an exception by editing or deleting the time pair associated with the exception. To open the Timecard Manager so that you can edit or delete a time pair, click the time pair link in the list of exceptions.

  5. Click the Submit button to save and apply the solutions you have selected.

  6. To view and resolve exceptions for the same employee in the other active pay period, click the appropriate radio button (Current or Next) near the top of the Timecard for Employee with Exception page and repeat the process.

Notes:
Some exceptions cannot be resolved using automatic solutions. To resolve these exceptions, click the time pair link to open the Timecard Manager, from which you can edit or delete the time pair as appropriate to resolve the exception.

If you resolve an exception by altering a time pair, whether by editing it directly in the Timecard Manager or by selecting the "Use Schedule" automatic solution, there is a chance that your edit may cause a different exception. Because most timecard exceptions are not recognized until a time pair is processed, newly created exceptions may not show up immediately. To verify that you have cleared all exceptions without introducing new exceptions, make sure that all time pairs have been successfully processed before checking to see that no exceptions appear on your Home page. Successfully processed time pairs are marked with a Processed Successfully icon on the Group Labor page and the Timecard Manager.