Viewing Automated Messages Overview |
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Automated messages alert you to important issues and events in the Time & Attendance module. The types of messages that you receive depend on which features your company is configured to use and the type of user you are. All automated messages are delivered to the Inbox section on your Manager Home page (see below for a complete list of message types). Your company may also allow you to activate or inactivate e-mail versions of automated messages. However, you cannot inactivate the delivery of messages to the the Time & Attendance module's Inbox.
Each time you log in to the Time & Attendance module, your automated messages are automatically updated and listed in the Inbox section of your Manager Home page. If you navigate to another part of the application, you can always go back and view the contents of your Inbox. You can also view all of your Inbox messages regardless of which service you are in.
Automated messages are grouped into "alert types." Each alert type corresponds to a folder that appears in your Inbox. However, a folder for an alert type is only displayed if you currently have a message for that type. When you receive a message in your Inbox, click the folder for the alert type. All read and unread messages for that alert type are then displayed on the right side of the Inbox with a short description. When you click the description, the details sections opens below the message with instructions for completing any required tasks. If the message indicates that you need to complete a task, click the link in the details section to go directly to the page where the task can be completed. If you do not need to complete a task, the message indicates that no action is required.
If you are also set up to receive automated messages via e-mail, the messages are delivered to your default Time & Attendance module e-mail address. You can access these messages by opening your e-mail application. The e-mail messages contain the same details as the Inbox messages, but only contain a link to the Time & Attendance module login page. You can use this link to log in to the Time & Attendance module and then use the links provided in the corresponding Inbox message to go to the specific page where you can complete a required task.
The following list shows the possible alert types that you can receive as a manager and the type of information you can receive in the messages. (Depending on how your company is configured and the type of user you are, you may not see all of these alert types.)
System Messages — Contains notifications about the Time & Attendance module upgrades or other important information provided by ADP.
Exceptions — Contains generic information indicating that timecard exceptions exist for employees who report to you.
Attendance Notifications — Contains information about late arrivals, absences, or corrective actions.
Time Off Requests — Contains information about changes in the status of a time off request (for example, when a request is submitted, approved, denied, or canceled).
Timecard — Contains information about unapproved timecards or the creation or modification of timecard notes.
Reports — Contains information for events related to automated reports, such as a completed scheduled report.
The following topics provide detailed information and instructions for working with automated messages: