Note: Attendance infractions are an optional feature. If your company does not use attendance tracking and attendance infractions, the information on this page will not apply to you.

When an employee reaches an attendance infraction level that requires a corrective action, the employee's direct manager is notified through an exception that appears on the Home in the Manager role. In most cases, the manager will perform and record the necessary corrective action, which will clear the Corrective Action Required exception.

If any employees require corrective actions when you begin processing your payroll and your company requires Corrective Action Required exceptions to be resolved before payroll can be run, those employees will be listed in End of Period Operations Step 4 (Check Attendance Exceptions) as having exceptions. If this happens, you can either e-mail the appropriate manager a reminder to perform and record the corrective actions, or you can enter the corrective actions yourself from the End of Period Operations interface.

• Record a required corrective action during End of Period Operations

  1. In the Event Date column of End of Period Operations Step 4 (Check Attendance Exceptions) page, click the date link for any employee listed in the Attendance Corrective Action table.

     The Attendance Infraction Requiring Corrective Action page opens within the End of Period Operations step and displays the date of and the type of attendance infraction that requires action.

     Tips:
     To view a definition of the infraction level and information about how it was reached, click the Information link under the Attendance Infraction Rule field.
     
     To view specific details about each attendance exception that contributed to the employee reaching the infraction level, click the Show Details link in the lower right corner of the page.

  2. If necessary, use the button in the Attendance Action Code field to select the code for the corrective action you are recording.

     Tip: The Attendance Action Code field initially displays the code for the default corrective action associated with the infraction level, but you can select a different action code.

  3. If necessary, modify the value in the Action Date field to reflect the date on which the corrective action was taken.

     Tip: The Action Date field defaults to the current date.

  4. If necessary, edit the Action Points field to reflect the number of action points to be deducted from the employee's attendance point total when the corrective action is processed.

     Notes:
     If your company has a fixed, required point value for the corrective action, the Action Points field will be filled in by the Time & Attendance module and will not be editable. If your company allows you to adjust the point deduction, the recommended value will appear in this field, but you will be able to change the value.
     
     If your company has chosen not to display points for the employee, the Action Points field does not appear on the page.

  5. If you want to specify an edit reason code that is different from your default edit reason code, enter a valid code in the Edit Reason field, or use the button to select a code.

     Note: If you have set a default edit reason code in your user options, it will automatically be displayed in the Edit Reason field. If you have not set a default edit reason code in your user options, your company's default edit reason code will be displayed in the Edit Reason field.

  6. In the Note field, enter any notes to be associated with this corrective action. These notes will appear in the edit audit trail.

  7. Click the Submit button. The Step 4 (Check Attendance Exceptions) page refreshes and the employee no longer appears in the table of attendance infractions.

     Note: The employee's attendance point totals on the Attendance Exceptions page will not be changed immediately when you record a corrective action. These totals will be updated when the attendance processor runs. Contact ADP if you need information about the attendance processor schedule.

  8. Repeat steps 1-7 as necessary until all attendance exceptions are resolved.

  9. Click the Next Step button at the bottom of the page to resume your end of period operations.

As a practitioner, you can also manually add a corrective action without being prompted by a Corrective Action Required exception. For example, you might need to discipline an employee for attendance behavior that is not tracked or was not recorded in the Time & Attendance module.

• Manually add a corrective action

  1. From the Time & Attendance menu, select Maintenance.

     Note: If the Maintenance option is not visible, make sure that you have selected Practitioner in the Role Selector.

  2. Click the Attendance Exceptions link.

  3. On the Attendance Exceptions page, click the button (next to the Find button). The Employee ID Lookup window opens. Select the employee for whom you want to create an attendance corrective action.

     Notes:
     A summary of the employee's recent attendance exceptions and corrective actions by tracking code is displayed. The tracking codes and the default time period for this display are defined by your ADP Time & Attendance Representative based on your company's policies. If your company assigns points to attendance exceptions and corrective actions, the Points column indicates the employee's point total for each tracking code and his or her current total point balance. (If your company has chosen not to display points for the employee, the Points column does not appear on the page.) The Number of Records column indicates the number of transactions for each tracking code.
     
     If your company has an infraction procedure, the employee's current infraction level (even if it is "None") will be displayed in the upper right corner of the Attendance Exceptions page.

  4. Click the Add Corrective Action button near the top right corner of the page. The New Attendance Corrective Action page opens.

  5. In the Event Date field, click the button and select the date on which the attendance infraction occurred that cause the need for the corrective action.

  6. In the Attendance Infraction Rule field, click the and select the rule on which the infraction and corrective action are based.

  7. In the Attendance Action Code field, click the button and then select the appropriate code for the corrective action.

  8. In the Action Date field, click the button and select the date on which the corrective action was taken.

     Tip: The Action Date field defaults to the current date.

  9. If necessary, edit the Action Points field to reflect the number of action points to be deducted from the employee's attendance point total when the corrective action is processed.

     Note: If your company has a fixed, required point value for the corrective action, the Action Points field will be filled in by the Time & Attendance module and will not be editable. If your company allows you to adjust the point deduction, the recommended value will appear in this field, but you will be able to change the value.
     
     If your company has chosen not to display points for the employee, the Action Points field does not appear on the page.

  10. If you want to specify an edit reason code that is different from your default edit reason code, enter a valid code in the Edit Reason field, or use the button to select a code.

      Note: If you have set a default edit reason code in your user options, it will automatically be displayed in the Edit Reason field. If you have not set a default edit reason code in your user options, your company's default edit reason code will be displayed in the Edit Reason field.

  11. In the Note field, enter any notes to be associated with this corrective action. These notes will appear in the edit audit trail.

  12. Click the Submit button.

      Note: The employee's attendance point totals on the Attendance Exceptions page will not be changed immediately when you record a corrective action. These totals will be updated when the attendance processor runs. Contact an ADP Time & Attendance Representative if you need information about the attendance processor schedule.
      
      If your company has chosen not to display points for the employee, attendance point totals do not appear on the page.

Note: The procedure given above is for the most common scenarios in which practitioners have to record corrective actions. You can also record a corrective action by clicking the Corrective Action Required link that appears on the Attendance Exceptions page when a corrective action is necessary. If you are a practitioner with manager user rights, you can also use the Home in the Manager role at any time to quickly view and resolve Attendance Corrective Action Required exceptions.