Resolving Timecard Exceptions Overview |
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A timecard exception is generated when a processed time pair that does not meet certain expectations or requirements. Although some exceptions may be minor and have little or no effect on timecard processing, many exceptions are more serious and must be resolved by a manager or practitioner before payroll can be run. The severity of a timecard exception is indicated by one of the following three icons:
Exceptions marked with this Message icon do not require action from a manager or practitioner in order for payroll to be processed, although you can choose to note them. |
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Exceptions marked with the Warning icon do not have to be resolved, but may need to be noted by a manager or practitioner before payroll can be processed. |
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Exceptions marked with the Error icon must be resolved before payroll can be processed. |
The page displays a summary of the timecard exceptions associated with your employees' timecards for the current and next pay period. You can use links on the Home page to view and resolve these exceptions by employee or by exception type.
You will be able to resolve many common timecard exceptions by selecting an automated solution suggested by the Time & Attendance module. Some exceptions, however, will require you to edit or delete employee time pairs.
Although some exception types are related to the Time & Attendance module's basic functions and are always enforced, other exceptions can be defined or enabled by your company. For instance, your company may be configured to generate an error-level exception when the application detects overtime hours, while another company may choose to generate a message-level exception, or no exception at all, for overtime hours.
Although there are many possible exception types and the severity of some exceptions can be defined differently by different companies, the basic procedures for resolving most exceptions are similar. See the following topics to gain an understanding of these basic procedures and to learn how to resolve some of the most commonly occurring exceptions:
Resolving Exceptions for Early and Late Clock-Ins and Clock-Outs
Resolving Manager Approval Required Exceptions (Approving Employee Timecards)
Resolving Loan Time Approval Required Exceptions (Approving Loaned Time)
Note: Timecard exceptions are distinct from attendance exceptions, which are generated when specific types of attendance deviations (for example, sick time, late arrivals, early departures, or absences) exceed acceptable thresholds, as defined by your company. See the Managing Employee Attendance Overview for more information about attendance exceptions.